Privacy Policy

Last updated: March 1, 2025

FIFO KEY SOLUTIONS LLC (“Company”, “we”, “us”, or “our”) operates the website fifokey.com and provides the FIFO Key software-as-a-service platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

  • Full name and email address
  • Company name and job title
  • Billing information (processed and stored by our payment processor, Stripe)
  • IP address and device information
  • Usage data and activity logs within the Service

Automatically Collected Data

We automatically collect certain information when you visit our website, including:

  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related billing communications
  • Respond to customer support requests
  • Send product updates, security alerts, and service announcements
  • Monitor usage to prevent fraud and ensure security
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who assist in delivering our Service (e.g., payment processing via Stripe, cloud hosting, email delivery)
  • Legal compliance: When required by law, court order, or government authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users

4. Payment Processing

All payment transactions are processed through Stripe, Inc. We do not store your full credit card number, CVV, or payment credentials on our servers. Stripe’s privacy policy is available at stripe.com/privacy. By making a purchase, you also agree to Stripe’s terms of service.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse cookies; however, some parts of the Service may not function properly without them. We use cookies for session management, authentication, and analytics.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and regular security audits. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security but take reasonable steps to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to processing of your personal data
  • Data portability

To exercise any of these rights, contact us at support@fifokey.com.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

FIFO KEY SOLUTIONS LLC

1209 Mountain Rd Pl NE, Suite R

Albuquerque, NM 87110

United States

support@fifokey.com